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Directory/The Ops Agency
The Ops Agency

The Ops Agency

Accepting new clients
Specialist Since 2021
Newcastle upon Tyne, United Kingdom
  • Badge
Services
  • Workflow Setup
  • 1:1 Strategy Session
  • Full Dubsado Buildout
Industry Knowledge
  • Photography
  • Coaching
  • Copywriting
  • Web Designers
  • Virtual Assistants
Serving areas
  • North America
  • Europe
  • Africa
  • Latin America
Budget
  • Starting at $250 - $500
  • Starting at $1000 - $2000
  • Starting at $2000 - $3000
  • Starting at $4000+

The Ops Agency is a certified Dubsado partner

Elevating Experiences with Strategy-Driven Systems Setups - Luxury CX (Client Experience) Designer for Creatives.

Services We Offer:

⚡️ The Client Blueprint: ranging from £450 - £850

During this 2 hour session we can map out your client journey, making sure to streamline, automate and elevate each touchpoint. You will leave with a detailed roadmap of your client journey, a list of all the assets in that client journey, and a guide to help you if you choose to DIY your setup.

⚡️ Mini Dubsado Setup: £850

This package gives you a quick win in getting started with Dubsado - a 45min strategy session to map out your enquiry, booking and onboarding phase of your client journey for one service only. Then once all that is set up in Dubsado, you get access to our team for 30 days to help you get started!

⚡️ Full Dubsado Setup: ranging from £1,250 - £2,250

This package follows on from The Client Blueprint - now that we know what is needed to be set up in Dubsado, we'll build it all out! Starting off with an audit of all your assets to make sure they align with our mapped out process. You'll also get ALL your canned emails written for you! And don't forget that 30 days of support to help you get on your feet with your new workflows!

Media

Reviews
5
5 reviews

I feel like a huge weight has already been lifted

Rachel Browdy · RH Design House ·

I am so impressed by the way you were able to quickly understand my business, find inefficiencies, and make suggestions to correct them. I know we're just getting started and yet I feel like a huge weight has already been lifted.

Dubsado Guru

Bryn Yozzo ·

Laura was referred to me by another doula agency owner. Laura is hands down amazing! She takes the time to get to know all about what I really need and what I can handle on my own (not tech savvy myself) She is professional, knowledgeable, and a genuinely nice person. She was able to get Dubsado up and running for my business quickly and efficiently and as I've grown over the past year, I've been able to schedule subsequent meetings to "upgrade" or change the way we've been doing things.

Laura's great to work with!

Dawn Zuber · Studio Z Architecture ·

I own an architecture firm in the USA. We hired Laura Fellows in 2020 to help us set up a fantastic client experience using Dubsado. Laura was incredibly knowledgeable about best practices for Dubsado and helped us map some very complicated processes. In addition, she was patient, flexible, and cheerful and accommodated the five-hour time difference for scheduling calls. I highly recommend Laura!

Laura was a dream to work with!

Claire Grace · The Assistant Quarters ·

Laura set up my Dubsado after I'd fumbled around trying to set it up myself - I soon realised I needed an expert. Laura was great, she really helped me to think about my customer journey and how I could make client leads/client onboarding a seamless process using Dubsado. I wouldn't hesitate to recommend Laura, she was a dream to work with!

Game Changing!

Lauren McWilliams · Lauren McWilliams- Brand Photographer and Strategist ·

Laura worked with me to look at my whole offer suite and build my full Dubsado system. She went into such great detail to ensure everything from my services, messaging, and design was covered. It has made a huge difference to my business and especially my client experience. I highly recommend hiring Laura as shes an absolute gem to work with.